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Contact Us

Have questions about ThesisTrack? Need technical support? Want to provide feedback? We're here to help! Choose the best way to reach us below.

Email Support

Get help via email
support@thesistrack.edu

Phone Support

Call us during business hours
+1 (555) 123-4567

Office Location

Visit our campus office
Room 301, Academic Building University Campus

Business Hours

We're available to help
Mon-Fri: 9:00 AM - 5:00 PM Sat: 10:00 AM - 2:00 PM

Send us a Message

Select inquiry type
0 / 1000
🟡 Medium - Standard support

Response Timeline

  1. Immediate
    Auto-confirmation email sent
  2. Within 2 hours
    Initial response for urgent issues
  3. Within 24 hours
    Detailed response for most inquiries
  4. Follow-up
    Continued support until resolution

Common Inquiry Types

Account & Profile
Issues with login, registration, or profile management
General Inquiry
General questions about the platform or features
Bug Report
Report technical issues or system bugs
Feature Request
Suggest new features or improvements

Connect With Us

Need Immediate Help?
For urgent technical issues during business hours, you can also:
📞 Call our hotline: +1 (555) 123-4567
💬 Use the live chat on our website
📧 Email: urgent@thesistrack.edu
Email Response
Average response time: 4 hours
Phone Support
Available Mon-Fri, 9 AM - 5 PM
24/7 Resources
Documentation and FAQ available